I worked with Ross for about 1 1/2 years while he was at William Gallegher Associates. He was responsible for introducing his organization to ours and securing our business. Frankly, we had intended to go to a national provider, but Ross presented such a compelling case we went with WGA. After the sale, he continued to act as our Account Executive. I’m not how he managed to stay so close to our account, given he was focused on new sales, but whenever I called him I felt as though Ross would drop everything else for us. Having managed institutional client management organizations myself, he sets the gold standard of customer service and sales.
