Ross and I worked on developing a new refund card campaign for the DIRECTV business. He clearly explained the benefit / drawbacks of the different strategies so we could properly implement the most effective customer offer that significantly lowered our operating expenses. Throughout the whole implementation / execution process, Ross was our primary lead that ensured all teams were in sync. He has the client’s interest on target and collaborates well with various work teams on both sides. It’s great working with Ross.
